Refund policy
We follow the EU Consumer Rights Directive to ensure that you have a fair return policy. Details are as follows:
Return Period: You have 14 days to request a return or exchange.
Return and exchange conditions: The goods must be unused, in good packaging, and all the included items are complete.
Refund Method: Refunds will be credited to your payment account and will usually be processed within 7 days of receiving the return.
Return shipping costs: When returning goods for personal reasons, the return shipping costs are borne by the customer, unless there is a quality problem with the product or the delivery error is made.
If you wish to return or exchange an item, please contact us at [[email protected]].